English for PA's & Secretaries: Cours de langue business à l'étranger avec Boa Lingua Business Class

The Personal/Executive Assistant or secretary is a vital frontline contact. This course provides language practice activities in a wide range of communication skills, including telephone techniques, dealing with visitors and difficult clients, managing aspects of written communication, as well as general business vocabulary, and news and current affairs.

Course content

The course is designed to develop the participants' language, communication and written skills in a range of professional contexts. The course focuses on active speaking and writing skills and communication strategies. You will role play real-life communicative situations such as:

greeting visitors
making arrangements by telephone and socialising
writing letters and emails

Benefits

By the end of the course you will be able to:

manage work situations more confidently and successfully
correspond effectively in emails, faxes and letters
feel more confident when using the telephone
socialise and network more confidently
work more effectively in a cross-cultural environment
use an increased active vocabulary
speak with greater confidence, fluency and accuracy

Key facts

intensive programmes
participants must have relevant experience

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